December 4, 2005


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Great tech support Comcast

by Daniel @ 11:41 pm in Rants

We've been having constant issues with our internet connection the last couple of days. So we call Comcast and they give us the whole, "Unplug your modem and router" blah blah.

Well last couple of days it's worked great, but today no dice. Get Joe Support on the line (wife does cause I'm sick of stupid people), tells us to do our thing which we just did. Then he says, well its something wrong with your computer.

So yeah just this morning both of our computers decided to change a random setting to make it not work. WHAT EVER. "Go hire a network geek pay him $50 and supper to get him to fix it." Yeah sure... "Or replace your router and cables" Nice another $50 non-solution. I guess they only look inwards cause later we went to the internet health and did a few tracerts and found out AT&T was hiccuping something serious.

So I guess Comcasts support is about as helpful as my daughter. Simply restart... that's their solution, then blame the customer NICE!



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